One-to-One Meetings: A Leadership Tool for School Growth

One-to-one meetings are more than routine check-ins—they are opportunities to build trust, foster meaningful connections, and support teacher growth. By tailoring these conversations to the unique needs of each educator, school leaders can create a culture of collaboration and empowerment. Through careful planning, active listening, and actionable follow-ups, these meetings become the foundation of a thriving school community where every individual feels valued and supported.

One-to-one meetings hold transformative potential that transcends routine check-ins. These conversations provide an invaluable opportunity to foster genuine connections, respond meaningfully to individual needs, and nurture a school’s culture one interaction at a time. At a time when teacher burnout and turnover are increasingly pressing concerns, these personalised discussions emerge as a crucial remedy. They offer a space where support is tailored, professional growth is purposeful, and trust forms the foundation for collaboration.

Consider the ripple effect of a school leader sitting down with a teacher—not to evaluate, but to listen, empathise, ask more questions and strategise together. This seemingly simple act strengthens relationships, energises staff, and ultimately enriches the wider school community. In these focused, intentional conversations, the essence of a thriving school culture is cultivated.

Laying the Groundwork: Preparing for Success

The success of one-to-one meetings begins with careful preparation. From scheduling with purpose to creating an atmosphere of trust, every element plays a vital role in ensuring these interactions are impactful and meaningful.

Scheduling with Purpose

Every educator’s needs and circumstances are unique, and the frequency of meetings should reflect this diversity. For example, a newly recruited teacher may benefit from weekly check-ins to aid their transition, whereas a more experienced teacher might find monthly discussions more appropriate. Clear communication about the purpose and timing of these meetings establishes a collaborative tone from the outset. Simple tools, such as online scheduling systems or sign-up sheets, can reduce logistical stress and ensure that these moments of connection are prioritised. Transparency about the non-evaluative nature of these conversations fosters openness, encouraging honest and productive dialogue.

Creating a Space for Connection

The environment in which one-to-one meetings take place significantly impacts their tone and outcomes. A comfortable, private setting free from interruptions creates a safe space where educators feel respected and heard. Active listening serves as the foundation of these discussions, with empathy replacing judgement and confidentiality providing reassurance. Within such an environment, meaningful dialogue can flourish, enabling deeper connections and mutual understanding.

Guiding with Structure

The first meeting with a teacher—especially one who is new to the school—is an important opportunity to establish a positive, collaborative relationship. Thoughtful questions about their experiences, aspirations, and concerns offer valuable insights that can shape ongoing support. As these relationships develop, initial structured conversations naturally evolve into open-ended discussions, fostering an environment where collaboration, innovation, and professional growth thrive.


Engaging in Meaningful Conversations

The heart of one-to-one meetings lies in the depth and relevance of the conversations. Tailoring discussions to the unique experiences and needs of each staff member ensures they are purposeful and impactful.

For early-career teachers, the focus might be on understanding school policies, classroom management strategies, or identifying resources to support their development. For veteran teachers, conversations could explore leadership opportunities, advanced professional goals, or collaborative solutions to specific challenges. Regardless of experience, recognising contributions and checking in on well-being fosters a culture of appreciation and respect.

Using structured approaches, such as the World Bank’s Seven-Step Coaching Cycle, can add further value to these interactions. This framework emphasises trust-building, insightful observations, and collaborative goal-setting, ensuring that each meeting results in actionable outcomes. Such a structured yet flexible approach promotes professional growth while creating a consistent and productive rhythm for these conversations.

Navigating Challenges with Empathy

Not every conversation is straightforward. At times, school leaders will need to address sensitive issues, such as performance concerns or interpersonal conflicts. Navigating these discussions with empathy and clarity is essential to achieving positive outcomes.

A delicate approach begins with acknowledging the discomfort of the topic and establishing a shared understanding that the goal is resolution and growth. Leaders can focus on behaviours rather than making personal judgements, using “I” statements and providing specific examples to create a constructive dialogue. For example, framing feedback as, “I’ve noticed that students appeared disengaged during group work last week; let’s explore strategies to enhance engagement,” can encourage collaboration rather than defensiveness. Offering resources, actionable next steps, and ongoing support reinforces a commitment to the teacher’s success, transforming challenges into opportunities for meaningful development.

Harnessing Technology for Connection

In today’s increasingly digital landscape, technology can enhance the effectiveness of one-to-one meetings. Virtual platforms allow for seamless communication in remote or hybrid settings, ensuring meaningful connections even when face-to-face meetings are not feasible. Tools such as shared agendas, collaborative notes, and progress-tracking software provide structure and continuity, enabling leaders and educators to remain aligned over time. By integrating technology thoughtfully, school leaders can maintain the integrity of these conversations while adapting to the realities of modern education.

Aligning with Broader School Goals

One-to-one meetings are not isolated events; they are a critical component of advancing the school’s mission and vision. These interactions provide a channel for aligning individual contributions with wider institutional objectives, fostering a shared sense of purpose.

Imagine a school where every staff member understands their role in driving collective goals. Through one-to-one meetings, leaders can share important updates, gather valuable feedback, and ensure alignment with the school’s strategic priorities. Regularly reviewing progress towards these objectives and celebrating achievements reinforces a culture of accountability and positivity, building momentum for sustained success.

Finally: The Power of Personalised Connection

At their core, one-to-one meetings are more than professional check-ins—they are an investment in the people who define the school community. These conversations humanise the workplace, cultivating relationships founded on trust, collaboration, and shared growth.

When school leaders approach one-to-one meetings with intentionality, empathy, and a commitment to development, they create a culture where educators feel valued and empowered. Through thoughtful planning, meaningful dialogue, and actionable outcomes, these conversations can become powerful moments of change. Ultimately, strong school communities are not built through sweeping initiatives but through the details—one conversation at a time.

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Dr Jake Madden
I’m Jake Madden (Dip Teach; B.Ed; Grad Dip: Leadership; M. Ed: Leadership; EdD; FACEL; MACE), and I’ve had the privilege of working in education for over thirty years as a teacher and principal. Throughout my career, I’ve focused on supporting teachers to build their capacity, developing learning approaches that respond to the needs of today’s world, creating flexible learning spaces for 21st-century learners, and designing curriculum that encourages global mindedness. I’m particularly passionate about the concept of teacher-as-researcher, and I’ve been fortunate to contribute to this area by sharing my experiences through books and journal articles. My work reflects what I’ve learned from leading and navigating educational change, and I’m always eager to continue learning from others in the field.

Author: Dr Jake Madden

I’m Jake Madden (Dip Teach; B.Ed; Grad Dip: Leadership; M. Ed: Leadership; EdD; FACEL; MACE), and I’ve had the privilege of working in education for over thirty years as a teacher and principal. Throughout my career, I’ve focused on supporting teachers to build their capacity, developing learning approaches that respond to the needs of today’s world, creating flexible learning spaces for 21st-century learners, and designing curriculum that encourages global mindedness. I’m particularly passionate about the concept of teacher-as-researcher, and I’ve been fortunate to contribute to this area by sharing my experiences through books and journal articles. My work reflects what I’ve learned from leading and navigating educational change, and I’m always eager to continue learning from others in the field.

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